Returns, refunds and warranty
- If you are not satisfied with any of our printing material you can return the used spool within 60 days and you’ll be refunded the remaining weight value of your purchase price minus a commission of 5.00 CHF.
- All returned product have to be packed firmly and properly to avoid damage during possible transport shocks.
- Any refund may void in case of inappropriately packed items.
- Shipping costs for returns are not covered by 3dfdiscount.ch.
- Items shipped will be be fully refunded if returned in the original box, unopened and under vacuum.
- Any total discount given by the returned item on other products will be detracted form the refunded sum.
- If the purchased goods does not satisfy your expectation you are entitled to be fully refunded up to 30 days from the date of purchase. Please contact us to submit your request.
- Refunds are processed within 10 working days since receipt.
- Please note that any shipping costs reduction will be subtracted from your total refund if the remaining value of your order is lower than the threshold for price reduction.
- If due to concurrent cart orders we run out partially o totally and the desired quantity cannot be shipped we will fully refund the missing items.
- All electronic devices are covered by a 2 Year warranty.
- All devices under warranty have to be returned in the original box or in a similar package that protects the device from any potential damage due to eventual transport shocks.
- Inappropriate, unprotected or lose packaged items will void the warranty.
- All repaired items are returned to the actual user profile address unless specified in the contact form.
- Repaired items are shipped anywhere within Switzerland only.