These Terms and Conditions apply to all contracts that are concluded via the online shop between 3dfdiscount.ch and customers, i.e. consumers.
Recognition of Terms and Conditions
The customer acknowledges these terms and conditions and agrees to the terms and conditions when an order is placed. The contracting parties agree to be bound by Swiss law. If the consumer has his domicile or ordinary place of residence in the domestic territory or is employed in the domestic territory, any legal action against him can only be brought by the competent court responsible for the district in which he has his domicile, ordinary place of residence or place of employment; this does not apply to legal disputes that have already arisen.
The inclusion of the terms and conditions or the customer’s terms of contract that deviate from the terms and conditions will be rejected, unless otherwise explicitly recognized by 3dfdiscount.ch.
Conclusion of the Contract
The product representation on the website does not constitute an offer in the legal sense. It is an invitation to the customer to make an offer. In the legal sense, the offer is made by the customer when placing an order. Confirmation of receipt of the order occurs with the acceptance of the order immediately after issuing an automated email. The email confirmation concludes the purchase contract.
The customer can select the desired product(s) and place into the “shopping cart” at the click of a button. The selected products are temporarily stored in the “shopping cart” for the duration of the customer’s visit to the website. The order process is continued when the “Proceed to Checkout” button next to the listed goods is clicked. On the next page, the customer is requested to login if they already have an account, or otherwise to register for an account. The customer is then requested to enter the desired delivery address and payment method, entering the required data to process the payment. When choosing external services as a payment method, such as PayPal, the customer is redirected to the external website of the respective payment service provider. Before the order is submitted, the relevant order information is summarized in an “Order Overview”. The customer is free to review and edit the details if required, before submitting the order to 3dfdiscount.ch by clicking the “Place Order” button. In doing so, the customer makes a binding offer with respect to the selected goods.
Once the order is placed, 3dfdiscount.ch sends an order confirmation email to the email address provided by the customer. The order confirmation confirms that the order has been received and displays the ordered contents (hereinafter “Order Confirmation”). If 3dfdiscount.ch rejects the conclusion of the contract, the customer will be notified promptly via email.
Payment Data Storage
The contract text, i.e. the order information provided by the customer, is stored by 3dfdiscount.ch and can be viewed by the customer under “My Account” in “My Orders”. 3dfdiscount.ch relies on the Wallee PSP made available by
All payment details are stored EXCLUSIVELY by Wallee PSP.
All product prices are displayed as total prices and include statutory sales tax (VAT).
Price errors reserved. If the correct price is higher, the customer will be contacted. In such cases, the contract is only concluded if the customer agrees to purchase the good(s) at the actual price. If the correct price is lower, this lower price is charged.
The stated product prices do not include shipping costs. Further details concerning shipping costs can be found on our website. Shipping costs can never be refunded except if the goods are damaged in the process of shipping or delivery by the shipper itself. In this case refuse the delivery and contact us.
The applicable sales tax is included in the shipping costs. The user can specify the desired shipping method during checkout. Free shipping is available after a purchase greater than the minimum limit depending on the shipping method chosen.
If the returned products lower the overall value of the order made in first place, below the free shipping threshold, initial shipping costs will be deducted from the refunded value.
Terms of Delivery
– Unless otherwise agreed, delivery will be made to the shipping address specified by the customer.
– If no shipping address is specified, the billing address is used also for the shipping.
– Depending on the payment method chosen, the confirmation may take from several minutes for credit cards, up to several hours.
– 3dfdiscount.ch will ship all orders only upon regular payment confirmation.
– To ensure next working day delivery (if currently available) we advise our customers to place their orders broadly ahead 15:00 limit and use a credit card as payment method.
– Next working day delivery according to the SwissPost does not deliver PostPac packages on Monday if the order is placed during the weekend.
– If concurrent orders are placed on low on stock items, partial or separate delivery may occur.
– Orders made from Wish lists for out of stock items have delivery priority over normal orders when the items is available again.
Payment Due Date & Reservation of Title
The delivered goods shall remain the property of 3dfdiscount.ch until payment is made in full.
Terms of Payment
3dfdiscount.ch accepts the following payment methods:
- Credit card (VISA & MasterCard) payments will be charged to your credit card on placing the order. The credit card is charged immediately, also if due to concurrent orders the items went out of stock and can only be sent separately when available again.
- Postfinance & Postcard payments will be charged on placing the order. If due to concurrent orders the items went out of stock and can only be sent separately when available again.
Alternative and unsupported payment methods will not be accepted and do not therefore guarantee the reservation of any order placed.
General statutory regulations apply unless otherwise stated.
Guarantees exclude damages caused by the customer, particularly in cases of mishandling, misuse or unauthorized repair attempts.
The shortened limitation period does not apply to damages based on a grossly negligent breach of duty by 3dfdiscount.ch or an intentional or grossly negligent breach of duty by a legal representative or agent of 3df discount. The shortened limitation period shall not apply to claims for damages due to the negligent or intentional breach of contract. Material contractual obligations are obligations that make the fulfilment of the contract possible, and on which the customer can ordinarily rely.
If the items delivered have obvious transport damage, you must report this to the carrier immediately and contact us as soon as possible. Failure to make a complaint or contact us shall not affect your statutory guarantee claims as a consumer, and merely serves to aid the provider in making claims against the company commissioned with the delivery of the goods or the insurer.
3dfdiscount.ch is not accountable in any circumstances for improper use of all items purchased, repaired, or exchanged under warranty; including the production, use and sale of 3d printed products made by his customers.
Modification of Terms and Conditions / Right to Make Changes
We are entitled to modify these terms and conditions unilaterally as needed in terms of fixing equivalence mandate or to adapt to changing legal or technical conditions. Customers accept the terms and conditions
If any provision regarding these terms and conditions should be invalid, the validity of the remaining provisions shall not be affected.
Contracts shall be governed by Swiss law.
This Data Protection Policy refers to the nature, scope and purpose of personal data processing (hereinafter referred to as “data”) relating to our websites, features and content thereof, as well as the external presence such as our social media profiles (collectively referred to as “online offer”). With regard to the terminology used, e.g. “processing” and “controller”, we refer to the definitions stimulated in Article 4 of the General Data Protection Regulation (GDPR).
Collection, Processing & Use of Personal Data
Types of Processed Data:
- Personal data (e.g. name, address).
- Contact data (e.g. email address, telephone number).
- Content data (e.g. text input, images, videos).
- Usage data (e.g. websites visited, interest in content, access time).
- Meta and communications data (e.g. device information, IP addresses)
- Important: Payment methods and related data are not processed or stored by 3dfdiscount.ch (see pt 6.)
Categories of Data Subjects
- Visitors and users of the online offer (hereinafter referred to as “user”).
- Customers utilising our website (hereinafter referred to as “user”).
- Provision of the online offer, its functions and content.
- Processing of all orders including the related physical processes, in particular, that of package dispatch and in respect to the possible reverse transaction in case of warranty.
- Responding to contact requests and communication with users.
- Security measures
- Audience measurement/marketing
“Personal data” means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
“Pseudonymisation” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
“Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
In accordance with Article 13 of the GDPR, we provide information in regard to the legal basis of our data processing. Provided the legal basis in the data protection statement is mentioned, the following applies: The legal basis for obtaining consent is Article 6 paragraph letter 1 and Article 7 of the GDPR, the legal basis for the processing for the fulfilment of our services and the execution of contractual measures as well as the answer to inquiries is Article 6 paragraph 1 letter b of the GDPR, the legal basis for the processing in order to fulfil our legal obligations is article 6 (1) letter c of the GDPR, and the legal basis for the processing in order to safeguard our legitimate interests is Article 6 (1) letter. f of the GDPR. Processing is necessary in order to protect the vital interests of the data subject or of another natural person as stated in Article 6 paragraph 1 letter d of the GDPR.
The following information is intended to inform you about the content of our newsletter, the subscription, shipping and statistical evaluation procedures, as well as your right of opting out. By subscribing to our newsletter, you agree to receive it and to the described procedures.
We send newsletters, emails and other electronic notifications with advertising information (hereinafter “newsletter”) only with the consent of the recipient or legal permission. Insofar as the content of the newsletter is concretely described as part of a subscription, it is relative for the consent of the users. Otherwise, our newsletters only contain information concerning our products and the relevant information thereof (e.g. safety instruction), special offers, promotions and information about our company.
Double opt-in and logging: Subscribing to our newsletter is part of a so-called double opt-in procedure. This means that you will receive an email after subscribing requesting you to confirm your subscription. This confirmation is necessary so that nobody can subscribe with an email address that is not their own. Subscription to the newsletter will be logged as proof of the subscription process in accordance with legal requirements. This includes the storage of the subscription and confirmation time as well as the IP address. Similarly, changes to your data stored with the emailing service provider will be logged.
Subscription details: To subscribe to the newsletter, all you have to do is enter your email address. Optionally, we ask that you provide your first and last name. These are only used to personalize the newsletter.
The user can terminate the receipt of our newsletter at any time, i.e. revoke your consent. The newsletter cancellation link can be found at the bottom of each newsletter. We may save the submitted email addresses for up to three years based on our legitimate interests before deletion thereof to provide prior consent. The processing of this data is limited to the purpose of a possible defence against claims. An individual request for cancellation is possible at any time, provided that at the same time the former existence of a consent is confirmed.
Cookies are small text files that are stored on a user’s computers. Different types of information can be stored within the text files. A cookie is primarily used to store information about a user (i.e. the device on which the cookie is stored) during or after their visit on a website. Session cookies are cookies that are deleted after a user leaves a website and closes the browser. In the case of session cookies, the contents of a shopping cart in an online shop or a login status are saved. Persistent cookies remain stored even after the browser has been closed. Thus, a login status, for instance, will be saved if the user visits the website after several days. Likewise, user interests can be stored which as used for range measurement or marketing purposes. A third-party cookie refers to cookies that are offered by providers that do not manage the website that is being visited. Cookies offered by the person that manages the website are called first-party cookies.
The user is requested to disable the settings in their browser if they do not want any cookies stored, Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of the website being visited.
Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, the controller and the processor shall implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including however as appropriate:
- the pseudonymisation and encryption of personal data;
- the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services;
- the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident;
- a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing.
Your payment data will be encrypted during the order process. We secure our website and other systems by means of technical and organisational measures against the loss, destruction, access, modification and dissemination of your data by unauthorized persons. You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.
All previous order can be viewed within your customer account.